Topic: Frequently Asked Questions
Frequently asked questions are answered here. If you can't find an answer to your question, feel free to reach out via the appropriate support forum.
What is the difference between plugins and themes?
Plugins expand functionality, themes determine the appearance—together, they shape WordPress websites. Read more
Who should I contact if I have questions about plugins?
Depending on the complexity of your plugin question, developers, community forums, or WordPress agencies can help. Read more
Where can you get plugins?
In the ‚Plugins‘ menu, you can centrally manage installation, activation, deactivation, and updates. Read more
What is a plugin?
Plugins add specific new features and capabilities to WordPress to meet individual needs. Read more
How is the data I enter backed up?
Plugins created by me, in which personal or confidential data is entered, always contain a method to store this data in a secure manner. Let me briefly describe this in more detail. Read more
Why can't I unpack a ZIP?
The „External files in the media library“ plugin makes it possible to unpack ZIP files in the media library. The requirements for this are described here. Read more
The import of jobs is already underway - why?
This message can be displayed by the „Personio Integration Light“ plugin under the following conditions. Read more
Can I embed PDF files stored on AWS S3 without their URL being public?
Yes, this is possible under the following conditions: Once this is fulfilled, every file hosted on AWS S3 would be recognized as an external file and delivered via the proxy. The URL behind the proxy is not publicly visible. Read more
I don't see any updates for the plugins?
Normally, pending updates should be visible in the backend under „Updates“ or in the list of plugins. If this does not happen, there may be various reasons. Check website status Check under Tools > Website status to see if there are any messages from WordPress itself about external connections. WordPress recognizes possible problems when retrieving updates itself and... Read more